We received a notable charter request, right over the Angel de la Independencia in the middle of Mexico City's famously tight airspace, perfectly timed with the sunset, and clocking in 10 minutes before a military no-fly window. If you were ever to panic, this is not the flight to let it happen because you will lose precious time.
As the owner of MexicoHelicopter.com, where we manage luxury experiences alongside tightly run aviation logistics, I have learned one standard procedure to remain composed in potentially stressful scenarios: I have embraced the act of mental pre-briefing. For every complicated mission we fly, I mentally practice every step in sequence that will follow in the various checklists, even the emergency checklist. My brain mentally rehearses the steps like a movie whose trailer has been shown to me several times before the premiere. This process prepares my brain to be occupied by the rehearsal when uncontrollable variables suddenly enter into the mission once we have started flying. Distractions can include sudden tower clearance changes or last-minute delays from a late passenger.
Commercial flight includes the need for an even-tempered demeanor while under pressure. Staying focused is not only about breathing exercises or meditation; it is about creating predictability from the unexpected chaos that could enter into flight. For ourselves, constant simulations, rehearsal briefings, and ensuring there is always an advocate who plays devil's advocate to any operation plan we make, are important to create predictability for any variables.
In aviation, the mindset you carry is your most useful cockpit instrument. For me, nothing creates confidence—and calm—more than knowing I have already flown the mission... in my head.